City Resident Service Hub: Chemicals + Electronics + Bulk Drop-Off (Tue–Sat) — Eastside Citizen Collection Station and Country Store — El Paso, TX

The Eastside Citizen Collection Station is one of El Paso’s five public drop-off locations for eligible City residents personally transporting qualifying household-generated materials. Residents may use the CCS network for household trash, Household Hazardous Waste (HHW), recyclables, and bulky items, subject to the City’s CCS-pass, identification, account, vehicle, material, visit, and fee requirements. The City also accepts eligible used consumer electronics at Citizen Collection Stations. Commercially generated electronics and leaking electronic materials are not accepted. [1][2]

Featured location: Eastside Citizen Collection Station — 3500–3516 Confederate Dr, El Paso, TX . The City’s Country Store is located at 3510 Confederate Dr within this station. [1][2]

CCS PASS + WATER BILL + MATCHING ID REQUIRED

City guidance currently directs residents to request a Citizen Collection Station pass before using a station. The City also requires visitors to present a current water bill and valid identification showing the same address. [1][4]

The City’s online CCS-pass request currently asks for an El Paso Water Utilities account number. Apartment residents whose water service is master-billed or paid through property management should not assume that a lease, utility-allocation statement, rent statement, or management letter automatically substitutes for the City’s published access requirements.

Residents without the required account/documentation should contact 3-1-1 or (915) 212-6000 before transporting material and ask Environmental Services to confirm whether a CCS pass or another disposal pathway is available. [4][5]

Why This Works as a Resident Education Resource for Apartments

One resident resource for multiple problem waste streams: The City states that eligible residents may take household trash, bulky items, Household Hazardous Waste, and recyclables to the CCS network. Eligible used consumer electronics are also accepted. [1][2]

Apartment value: Property managers may include CCS information in resident education materials when an individual resident independently satisfies the City’s access requirements and personally transports qualifying material generated by that resident’s household.

Commercial-use restriction: Citizen Collection Stations are intended for eligible El Paso residents and are not a commercial-property disposal account. Property management, maintenance employees, valet-trash providers, junk-removal contractors, and other service providers should not transport property-generated or aggregated resident material to CCS while acting on behalf of the apartment property.

An otherwise eligible individual who independently uses the CCS for qualifying waste from that person’s own household remains subject to all City CCS-pass, identification, account, visit, vehicle, material, and fee requirements. [1]

PROPERTY-MANAGER HHW COMPLIANCE WARNING

National Doorstep’s standard valet-trash service should exclude Household Hazardous Waste. Porters and property personnel should not be instructed to collect, consolidate, aggregate, store, or transport resident paint, fuels, pesticides, automotive fluids, pool chemicals, solvents, or similar HHW as part of ordinary doorstep-trash service.

Texas Commission on Environmental Quality rules regulate organized household hazardous waste collection activities. Depending on the structure of the program, the person responsible for collection, aggregation, or storage may become the HHW-program operator. Covered programs can involve advance notification, operator responsibilities, training, segregation, storage, transportation, reporting, vendor, and disposal requirements. TCEQ generally requires advance notification at least 45 days before covered HHW collection activity, including certain point-of-generation household-pickup programs. [6][7]

If ownership wants to establish an apartment-wide HHW collection program, use an appropriately designed specialty program or qualified vendor and determine the applicable TCEQ requirements before collection begins.

  • Network hours: Tuesday–Saturday, 8:00 AM–4:00 PM. Stations are closed on New Year’s Day, July 4, Thanksgiving, Christmas Day, and New Year’s Eve. Weather conditions may also change station hours. [1]
  • CCS pass: Residents should request the City’s Citizen Collection Station pass before using a station. The online pass portal currently requests an El Paso Water Utilities account number. [1][4]
  • Resident-only eligibility: The City excludes commercial businesses and contractors from using Citizen Collection Stations as commercial disposal facilities. [1]
  • Required documents: Visitors must present a current water bill and a valid ID with an address matching the water bill, subject to the City’s current CCS access procedures. [1]
  • Monthly limits: Residents are limited to four CCS visits per month. The City also publishes a maximum of five gallons of paint and motor oil per month. The City’s wording should be followed as published rather than assuming that the limit means five gallons of each material. [1]
  • Prohibited construction material: Construction and demolition material is not accepted, including qualifying material generated by household or commercial construction activity. [1]
  • Trailer restriction: Only single-axle trailers are allowed, and the trailer may not exceed eight feet in length. [1]
  • Excess-visit fee: The City’s FY2026 fee schedule lists a $5 fee for each visit exceeding the applicable monthly CCS limit. [3]
  • Noncustomer coupon limitation: FY2026 Schedule C also lists a $5 one-visit noncustomer coupon for qualifying noncommercial residential solid waste. The fee schedule expressly excludes Household Hazardous Waste from that coupon.

    The City’s public CCS guidance does not establish the coupon as a universal replacement for the CCS pass, qualifying water account, current water bill, or matching-ID requirements. Apartment residents without the normal CCS documentation should contact Environmental Services before relying on the coupon. [1][3][4]
  • Tires and mattresses: The City’s fee schedule lists disposal charges for waste tires and mattresses at City landfills or other authorized facilities. Residents should verify the correct facility, current acceptance rules, and applicable fees before transporting these items. [3]
  • Call before you drive: Contact El Paso Environmental Services at (915) 212-6000 to confirm the current CCS pass, eligibility, operating hours, material acceptance, and applicable fees. [1][5]

The Country Store at the Eastside CCS: Reuse of Gently Used Household Items

Unique Eastside benefit: The City’s Country Store is located inside the Eastside Citizen Collection Station at 3510 Confederate Dr. Eligible residents may drop off and pick up gently used items such as appliances, furniture, toys, and bicycles for free. [2]

Country Store limits: CCS access requirements still apply. Residents may take up to five Country Store items per month per household, items cannot be placed on hold, and Country Store items may only be picked up at the 3510 Confederate location. [2]

Reusable household products: Participating stations make eligible reusable household products available on a first-come, first-served basis. Inventory varies by location, and the City limits pickups to ten products per customer. Identification and a signature are required. [2]

Free reusable paint: The City offers reusable paint at Citizen Collection Stations on a first-come, first-served basis. Requests must be made by an eligible El Paso resident, required documentation must be completed, and the general limit is five gallons per customer per visit. The City does not guarantee the paint’s purity, quality, color, or durability. [2]

Crucial Requirement: CCS Pass + Water Bill + Matching ID

City access policy: Residents should obtain the required Citizen Collection Station pass before using the facility. At the station, visitors must present a current water bill and a valid ID showing the same address as the water bill. [1][4]

Apartment resident warning: A resident whose water service is paid or billed through property management should not assume that a lease, rent statement, utility-allocation statement, or management-issued letter will satisfy the City’s CCS requirements.

The City’s online Request Citizen Collection Site Pass portal currently asks for an El Paso Water Utilities account number. The public materials reviewed do not establish a general, automatic multifamily-resident exception to that requirement.

Residents without a qualifying account/documentation should contact 3-1-1 or (915) 212-6000 before transporting materials and ask the City to confirm whether they qualify for a pass, a noncustomer residential option, or another appropriate disposal pathway. [3][4][5]

Used Consumer Electronics: Resident Drop-Off Only

El Paso accepts qualifying used consumer electronics through the Citizen Collection Station network. Current City materials identify items such as televisions, computers, computer monitors, cell phones, cameras, and other qualifying consumer electronics. [2]

Commercial limitation: Commercially generated electronics are not accepted through this residential program. Apartment-property electronics, leasing-office equipment, maintenance electronics, contractor-generated electronics, or aggregated property loads should not be represented as qualifying resident electronics. [2]

Leaking electronics: The City also excludes leaking electronic equipment. Residents should confirm current preparation and acceptance instructions before traveling. [2]

Alternative Locations: El Paso’s Five Citizen Collection Stations

Eligible residents may use any of El Paso’s five Citizen Collection Stations, subject to the same core CCS-pass, identification, account, vehicle, visit, material, and fee requirements. The Country Store is only available at the Eastside station’s 3510 Confederate Dr location. [1][2]

  • Eastside and Country Store: 3500–3516 Confederate Dr; Country Store at 3510 Confederate Dr [1][2]
  • Mission Valley: 1034 Pendale Rd [1]
  • Westside: 121 Atlantic Rd [1]
  • Central: 2492 Harrison Ave [1]
  • Northeast: 4501 Hondo Pass Dr [1]

El Paso Apartment Property Manager Operating Shortcut

1. Ordinary resident trash: Use the apartment community’s approved doorstep, dumpster, compactor, and off-site solid-waste service.

2. Resident CCS education: CCS information may be given to residents, but management should make clear that each resident must independently satisfy the City’s CCS pass, account, ID, vehicle, visit, material, and fee requirements.

3. HHW: Keep household chemicals, liquid paint, fuels, pesticides, automotive fluids, pool chemicals, and similar HHW out of routine valet collection.

4. Property-generated HHW: Maintenance, contractor, landscaping, pool, pest-control, renovation, and other property-generated chemicals should use an appropriate commercial disposal pathway.

5. Electronics: CCS may serve an individually eligible resident’s qualifying household-generated consumer electronics. Leasing-office, maintenance, contractor, or other commercially generated electronics should use an appropriate commercial electronics recycler.

6. Construction debris: Do not direct residents, contractors, maintenance staff, or porters to take construction/demolition material to CCS.

7. Bulk items: Confirm CCS acceptance, facility rules, or the property’s authorized bulk-waste provider before issuing resident instructions.

8. Property cleanouts: Do not use resident CCS privileges to dispose of abandoned-unit material, maintenance loads, management cleanouts, contractor waste, or aggregated community waste.

How We Solve This For You (National Doorstep)

Compliance is operational. National Doorstep helps El Paso apartment community managers reduce enclosure overflow, illegal dumping, contamination, and improper disposal by establishing clear procedures for bulky items, used electronics, household chemicals, and other materials requiring separate handling.

CCS information may be incorporated into resident education for residents who independently satisfy the City’s requirements and personally transport their own qualifying household-generated materials. Citizen Collection Stations are not a property-management, maintenance, valet-trash, junk-removal, or contractor disposal channel. [1]

Property-generated waste and materials collected or aggregated by employees or service providers should be managed through the community’s contracted waste hauler, an appropriately authorized commercial facility, or another disposal method approved for the applicable waste stream.

Off-site transport: El Paso Environmental Services separately regulates commercial hauling and landfill access. Property managers should use appropriately authorized commercial providers for off-site property waste and should not represent CCS access as a substitute for the apartment community’s commercial hauling arrangement. [8]

National Doorstep’s standard operating model moves properly prepared resident set-outs from apartment doors to property-designated collection areas on private property. This operational description should not be characterized as a legal exemption from any City permit, franchise, transportation, or disposal requirement that may apply to the actual service scope.

CTA: Request a Free Compliance Audit for your El Paso Property

Compliance Disclaimer: This page is an operational and educational resource for apartment owners, managers, and residents and is not legal advice. Citizen Collection Station pass procedures, water-account requirements, identification rules, visit limits, operating hours, accepted materials, Country Store rules, fees, commercial-hauler requirements, and TCEQ HHW-program requirements can change. Property managers and residents should confirm current requirements with El Paso Environmental Services, El Paso 3-1-1, TCEQ, and the applicable waste or recycling provider before collecting, transporting, or disposing of regulated or specialty materials.

EEAT Sources: [1] City of El Paso — Citizen Collection Stations: locations, hours, CCS-pass requirement, resident eligibility, identification, visit limits, material restrictions, trailer limits, closures & contact information  |  [2] City of El Paso — Community Services: used-electronics rules, Country Store, reusable household products & reusable-paint program  |  [3] City of El Paso — FY2026 Schedule C: excess-visit fee, limited noncustomer coupon, tire, mattress, landfill & related disposal charges  |  [4] El Paso Environmental Services — Request Citizen Collection Site Pass Portal  |  [5] City of El Paso — 3-1-1 Contact & Service Information  |  [6] TCEQ — Household Hazardous Waste Program Requirements: operators, collection, notification & reporting  |  [7] TCEQ — HHW Vendors & Point-of-Generation Pickup Considerations  |  [8] City of El Paso Environmental Services — Commercial Waste, Landfill & Hauler Information

Last regulatory review: August 11, 2026. CCS pass requirements, eligibility, fees, accepted materials, operating procedures, commercial-hauler requirements, and TCEQ HHW rules may change. Confirm current requirements with the applicable City, agency, provider, or facility before taking action.

 
National Doorstep - The Valet Trash Service Experts

El Paso, TX and El Paso County Multifamily Recycling and Solid-Waste Compliance

El Paso and El Paso County property owners and community managers: simplify solid-waste operations and offer residents a cleaner, more convenient way to recycle. National Doorstep’s valet trash and recycling services can support property operations under the City of El Paso’s Title 9, Chapter 9.04 — Solid Waste Management and help communities reduce conditions associated with illegal dumping, overflowing containers, litter, contamination, and prohibited waste accumulation.

Within the City of El Paso, Chapter 9.04 defines Residential Property to include qualifying single-family dwellings, duplexes, triplexes, quadriplexes, and mobile-home property. A conventional apartment property containing five or more dwelling units generally falls outside that Residential Property definition and is treated as Commercial Property unless the City's mixed-use provisions apply.

Owners or occupants of qualifying triplex and quadriplex Residential Properties may use a permitted hauler other than the City as provided by Chapter 9.04. Conventional apartment communities regulated as commercial or mixed-use property generally must maintain a City-permitted solid-waste hauler unless the property qualifies and operates as a lawful self-transporter.

Commercial and mixed-use properties are encouraged to recycle, but Chapter 9.04 does not establish an Austin- or Dallas-style multifamily unit-count threshold requiring apartment recycling. Properties electing to recycle must handle and store recyclables consistently with applicable federal, state, and local requirements.

In unincorporated El Paso County, current official County sources reviewed for this update do not identify a dedicated countywide apartment recycling mandate. Properties remain subject to applicable Texas and County requirements concerning illegal dumping, environmental crimes, lawful disposal, subdivision or special-district obligations, and other property-specific requirements.

  • NOI & Property Value Support: Amenity-driven valet trash and recycling can support resident convenience, renewals, property appearance, and cleaner waste areas.
  • Resident Convenience & Cleanliness: Doorstep service can reduce loose bags, enclosure overflow, litter, and improper set-outs when paired with adequate final-hauler capacity.
  • Compliance Support: Resident education, documented service routines, and container monitoring can support City solid-waste requirements and County illegal-dumping/environmental enforcement.
  • Operational Documentation: Route records, photographs, service notices, contamination reports, resident communications, and disposal documentation can help establish how management responded to operational conditions.
  • Documentation Limitation: Operational records do not by themselves cure a violation, create an exemption, or guarantee a defense to enforcement.

El Paso Service-Role Notice — National Doorstep Pickup

National Doorstep’s standard operating model moves properly prepared resident set-outs from apartment doors to property-designated containers on private property and operates upstream from the property's off-site waste or recycling collector.

Chapter 9.04 separately regulates persons performing waste and recyclable-material collection and hauling functions. Property management and service providers should therefore confirm whether any City hauler permit, vehicle permit, franchise, transportation, or other authorization applies to the actual scope of services being performed.

National Doorstep's onsite operating model should not be characterized as automatically exempt from Chapter 9.04 unless the City's current requirements support that conclusion for the actual service configuration.

The property should independently verify that its off-site solid-waste and recycling providers hold the permits and other authorization required for the services they perform.

Property-Manager HHW Compliance Warning

National Doorstep's standard valet-trash service should exclude Household Hazardous Waste.

Do not establish an apartment porter, maintenance, or property-management program that collects, aggregates, stores, or transports resident paint, fuels, pesticides, automotive fluids, pool chemicals, solvents, or similar HHW without first evaluating Texas HHW-program requirements.

TCEQ regulates organized household hazardous-waste collection programs, including certain point-of-generation and mobile collection programs. Covered programs generally require advance notification at least 45 days before collection activity and may involve operator, training, segregation, storage, transportation, vendor, documentation, reporting, and disposal requirements.

TCEQ — Household Hazardous Waste Program Requirements

At a Glance: City of El Paso vs. Unincorporated El Paso County

City of El Paso

  • Mandate Type: No dedicated City apartment recycling-service mandate or multifamily recycling unit-count threshold identified in Chapter 9.04. Commercial and mixed-use property owners/occupants are encouraged to participate in recycling under §9.04.160.
  • Residential Property: Includes qualifying single-family, duplex, triplex, quadriplex, and mobile-home property.
  • Conventional Apartment Classification: A conventional property with 5+ dwelling units generally falls outside the Residential Property definition and is treated as Commercial Property unless the mixed-use provisions apply.
  • Triplex / Quadriplex Option: Owners or occupants of qualifying triplex and quadriplex Residential Properties may use a permitted hauler other than the City as allowed by §9.04.070.
  • Commercial Solid-Waste Service: Except for lawful self-transporters, owners or occupants of commercial and mixed-use properties must maintain the applicable agreement with a City-permitted hauler for solid waste generated at the property.
  • Container Duties: Provide sufficient container quantity/capacity so waste does not overflow or create a nuisance. Keep lids closed when waste is not being added and maintain surrounding areas in a clean, sanitary condition.
  • Collection Frequency: Current §9.04.190 requires sufficient container capacity and collection at least once per month. More frequent service may be operationally necessary to prevent overflow, litter, odors, pests, vectors, or nuisance conditions.
  • Recycling: Commercial and mixed-use properties are encouraged to recycle, but the Code provision reviewed does not impose a dedicated apartment recycling threshold.
  • Citizen Collection Stations: CCS locations are resident disposal resources, not commercial-property disposal accounts. Eligible City residents must follow the current CCS-pass process plus applicable water-account, identification, vehicle, visit, and material requirements.
  • Key City Links:
    El Paso Code — Chapter 9.04
    El Paso Environmental Services
    Citizen Collection Stations

El Paso County — Unincorporated Areas

  • Mandate Type: No dedicated countywide apartment recycling mandate identified in the official County materials reviewed.
  • Applicability Threshold: Current County sources reviewed do not establish a general unit-count threshold requiring unincorporated multifamily properties to provide onsite recycling.
  • Environmental Enforcement: The County Attorney's Environmental Unit addresses illegal dumping, trash burning, and other environmental crimes. Separate County, state, subdivision, public-health, and property requirements may also apply.
  • Program Duties: Arrange lawful solid-waste collection/disposal appropriate to the property's location and verify whether a municipal utility district, special district, subdivision agreement, or private service contract imposes additional requirements.
  • Hauler Due Diligence: County environmental guidance warns waste generators that they remain responsible for lawful disposal even when another person is paid to haul the material. County guidance recommends obtaining a signed statement that the waste will be legally disposed of and recording the hauler's valid Texas driver's-license number.
  • County Token Program: Under the 2022 City–County interlocal agreement, qualifying County residents outside the City may receive County-issued disposal tokens for the Greater El Paso Landfill or Westside Citizen Collection Station, 121 Atlantic Road. The agreement provides a five-year term unless terminated earlier. Confirm current token availability, distribution, eligibility, accepted material, and procedures with El Paso County before relying on the program.
  • Token Limitation: The interlocal agreement does not establish token access to all five City CCS locations.
  • Commercial Restriction: The County token arrangement is a resident disposal program and should not be represented as a disposal route for apartment ownership, maintenance, valet-trash providers, junk-removal contractors, or commercial/property-generated waste.
  • Key County Links:
    El Paso County Public Works
    County Attorney — Environmental Crime
    2022 City–County Interlocal Waste Agreement

Fines & Penalties Snapshot

  • Commercial and Mixed-Use Service Violations: Under current §9.04.170, an owner or occupant of a commercial or mixed-use property may receive written notice requiring proof of a current contract with a permitted solid-waste hauler or proof of ongoing lawful disposal. The section provides a 14-day period before citation and authorizes a fine of up to $2,000 upon conviction.
  • Proof During the Notice Period: The property may demonstrate either a current permitted-hauler contract or qualifying ongoing disposal at an authorized municipal solid-waste facility, consistent with the current ordinance.
  • General Chapter 9.04 Penalty: A violation of Chapter 9.04 may be prosecuted as a misdemeanor and punished by a fine of up to $2,000, subject to the specific offense and applicable section.
  • Illegal Dumping: §9.04.630 provides for a fine of up to $4,000 for violations of applicable illegal-dumping provisions.
  • Continuing Violations: Each day that a qualifying Chapter 9.04 violation continues may constitute a separate offense. The City may also pursue injunctive relief where authorized.
  • Prohibited Accumulation: §9.04.810 prohibits owners or persons having the right of possession from accumulating or permitting the accumulation of solid waste, recyclable materials, or other waste on the property or applicable adjoining public areas. The Code identifies prohibited accumulation as a nuisance requiring abatement.
  • County Environmental Enforcement: El Paso County's Environmental Unit prosecutes illegal dumping, trash burning, and other qualifying environmental crimes. Texas-law penalties can vary based on the offense, waste type, amount, weight, intent, prior violations, and other circumstances.
  • Documentation Tip: Keep current hauler agreements, provider permit information, collection schedules, photographs, resident notices, contamination reports, violation records, disposal receipts, and corrective-action documentation.

Property Manager Compliance Checklist — City of El Paso & El Paso County

Swipe or scroll horizontally. The Task column remains visible.

Task Action / Requirement Authoritative Links
☑ Confirm Jurisdiction & Property Classification Confirm whether the community is inside the City of El Paso or in an unincorporated County area.

Within the City, determine whether the property qualifies as Residential Property or is regulated as Commercial Property / Mixed-Use Property under Chapter 9.04.

Residential Property includes qualifying single-family, duplex, triplex, quadriplex, and mobile-home property. Conventional apartment properties with five or more dwelling units generally fall outside that Residential Property definition and are treated as Commercial Property unless the mixed-use provisions apply.
El Paso Code — Chapter 9.04
El Paso County Public Works
☑ Check Triplex / Quadriplex Service Option If the property is a qualifying triplex or quadriplex within the Residential Property definition, review §9.04.070 before assigning it to the ordinary commercial-property track.

Chapter 9.04 allows the owner or occupant of qualifying triplex and quadriplex Residential Property to use a permitted hauler other than the City.
El Paso Chapter 9.04
☑ Maintain Required Solid-Waste Service For City commercial and mixed-use properties, maintain the applicable current agreement with a City-permitted solid-waste hauler unless the property qualifies and operates as a lawful self-transporter.

Confirm sufficient collection capacity and the current minimum collection requirement. More frequent collection should be scheduled whenever needed to prevent overflow, litter, odors, vectors, pests, or nuisance conditions.

In the County, verify requirements applicable to the property's exact location, including any special district, subdivision, private-hauler, or contractual requirements.
Chapter 9.04
Environmental Services
☑ Verify the Hauler / Service Provider Verify rather than assume that any vendor performing regulated waste or recyclable-material collection, transportation, or disposal holds the City permit, vehicle authorization, franchise, registration, or other approval required for that actual scope.

Separately identify:
  • National Doorstep's onsite porter function;
  • the property's final solid-waste collector;
  • the property's recycling collector, if different; and
  • the processing/disposal destination.
El Paso Hauler Requirements
☑ Containers, Capacity & Waste Areas Provide enough carts, dumpsters, compactors, or other authorized containers to prevent overflow.

Keep lids closed when material is not being added. Maintain the surrounding area in a clean, sanitary condition. Promptly correct:
  • loose waste;
  • damaged containers;
  • leakage;
  • odors;
  • pests/vectors;
  • blocked collection access;
  • illegal dumping; and
  • prohibited accumulation.
El Paso Chapter 9.04
☑ Treat CCS Information as Resident-Only Guidance Eligible City residents may independently take their own household-generated material to a Citizen Collection Station only when they satisfy the City's current CCS-pass, water-account, identification, visit, vehicle, and material requirements.

Apartment residents whose water is master-billed through the property should contact Environmental Services or 3-1-1 rather than assume that a lease, rent statement, utility-allocation statement, or management letter satisfies CCS access requirements.

Do not instruct property personnel, National Doorstep porters, junk-removal vendors, or contractors to use CCS as the property's disposal channel.
Citizen Collection Stations
El Paso 3-1-1
☑ Keep HHW Out of Routine Valet Service Do not collect, aggregate, store, or transport resident household hazardous waste through ordinary doorstep service.

Examples include:
  • liquid paint;
  • fuels;
  • pesticides;
  • solvents;
  • automotive fluids;
  • pool chemicals; and
  • similar hazardous materials.
If ownership wants a property-wide HHW program, evaluate TCEQ requirements before collection begins.
TCEQ HHW Requirements
☑ Separate County Resident Token Use From Property Waste If an unincorporated County resident seeks to use the City–County disposal-token program, confirm current County eligibility and token availability.

The 2022 interlocal agreement identifies the Greater El Paso Landfill and Westside CCS at 121 Atlantic Road. It does not establish token access to every City CCS location.

Do not use resident tokens for property cleanouts, maintenance waste, porter-collected material, contractor debris, or aggregated apartment-community waste.
2022 City–County Interlocal Agreement
☑ Resident Education & Signage Provide residents with clear instructions at move-in and periodically thereafter. Address:
  • doorstep set-out rules;
  • bag/container requirements;
  • recycling preparation;
  • prohibited materials;
  • HHW;
  • electronics;
  • bulk-item procedures;
  • enclosure use;
  • contamination; and
  • illegal-dumping reporting.
Bilingual English/Spanish information and clear icons may improve accessibility, but should not be represented as a Chapter 9.04 apartment recycling-signage mandate unless the applicable provision requires it.
Recycle Right El Paso
County Environmental Crime
☑ Document Notices, Vendors & Corrective Actions Maintain a compliance file containing:
  • hauler contracts;
  • vendor permit information;
  • collection schedules;
  • invoices;
  • disposal receipts;
  • code-enforcement notices;
  • photographs;
  • resident communications;
  • contamination notices;
  • service records;
  • illegal-dumping reports; and
  • evidence showing when a reported condition was corrected.
Verify vendor authorization rather than relying solely on a vendor representation.
El Paso Hauler Requirements
County Hauler Due-Diligence Guidance

Need a fast operational compliance review? Request a Free Compliance Audit for your El Paso or El Paso County property . National Doorstep can help evaluate container capacity, resident set-out procedures, recycling education, enclosure conditions, service-provider coordination, contamination controls, and operational documentation.


Important: National Doorstep's onsite doorstep collection, resident education, and documentation services supplement the property's solid-waste program. They do not replace any obligation to maintain a required agreement with a City-permitted final hauler, obtain required municipal authorization, or use an authorized disposal/recycling facility.

Primary official sources: City of El Paso — Chapter 9.04 Solid Waste Management · El Paso Environmental Services · Citizen Collection Stations · El Paso County Environmental Crime · El Paso County Nuisance Abatement · 2022 City–County Interlocal Waste Agreement · TCEQ Household Hazardous Waste Requirements .

Compliance notice: This page is an operational summary for apartment owners and managers and is not legal advice. Municipal codes, property classifications, City hauler permits, provider lists, collection requirements, County programs, CCS access procedures, token availability, facility eligibility, accepted materials, and TCEQ requirements may change. Confirm the current official ordinance, agency guidance, provider authorization, and property-specific requirements before relying on this page for a legal conclusion, vendor decision, disposal decision, citation response, or enforcement matter.

Last regulatory review: August 11, 2026.

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