National Doorstep - The Valet Trash Service Experts

Jackson apartment owners, asset managers, and on-site teams: avoid service interruptions, citations, and overflowing enclosures while giving residents the modern valet trash & recycling amenity they expect. National Doorstep’s valet trash & recycling program is engineered to align with the City of Jackson Code of Ordinances, Chapter 38 (Solid Waste) and Ordinance 2023-04-004-05 (including Section 38-3 and Section 38-8 on multifamily customer responsibilities), helping you stay ahead of enforcement while boosting NOI.

Within the City of Jackson, all occupied residential and multifamily dwellings must be on the City’s franchised solid waste system and receive solid waste and recycling collection service. Residential refuse and recycling charges are placed directly on the utility bill, and failure to pay can trigger a 10% penalty and water shutoff to the premises until fees are paid in full. In unincorporated Hinds County, county contracts provide curbside residential garbage service, but there is currently no county-wide apartment recycling mandate. Multifamily properties are still expected to prevent illegal dumping, litter, and unsanitary conditions under state and local solid waste rules.

  • Protect NOI & Operations: Reduce risk of utility shutoffs, cleanup costs, and municipal citations by aligning your program with Jackson’s solid waste and recycling requirements for multifamily dwellings.
  • Resident-First Convenience: Doorstep service that keeps residents out of dark dumpster enclosures, reduces trips to centralized containers, and supports renewals and online reputation.
  • Code-Smart Design: Container layouts, enclosure practices, and set-out rules designed around Chapter 38 service, storage, and contamination provisions so inspectors see a clean, compliant property.
  • Hands-Off Compliance: We handle hauler coordination, resident education, and documentation so your property manager and onsite team can focus on leasing and daily operations.

At a Glance: City of Jackson vs. Hinds County & Surrounding Areas

City of Jackson (Inside City Limits)

  • Mandate Type: Mandatory solid waste and recycling service for all occupied residential and multifamily dwellings through the City’s franchised provider.
  • Applicability Threshold: Applies to all “multifamily dwellings” under Chapter 38 and Ordinance 2023-04-004-05 (Section 38-3 & Section 38-8) — there is no minimum unit count trigger.
  • Property Manager Duties: Ensure the multifamily community is subscribed to the City’s franchised hauler for trash and recycling; provide properly sized containers and required enclosures; keep areas free of spills, overflow, and illegal dumping; and ensure residents place trash and recyclables in designated containers only.
  • Program Duties: Follow city set-out rules, container placement requirements, and contamination prohibitions; support resident education so residents know what can be recycled and where to place materials for collection.
  • Key City Links: Jackson Code of Ordinances – Chapter 38 (Solid Waste) · Ordinance 2023-04-004-05 (incl. Section 38-8 Multifamily) · City of Jackson – Solid Waste Division

Hinds County & Other Nearby Jurisdictions

  • Mandate Type: No county-wide apartment recycling mandate. Hinds County oversees residential garbage & solid waste contracts in rural (unincorporated) areas; multifamily properties are generally treated as commercial customers.
  • Applicability Threshold: County rules focus on household garbage service and nuisance prevention rather than a codified requirement that apartment communities provide on-site recycling to residents.
  • Program Duties: Maintain adequate trash service; prevent overflowing containers, scattered litter, and illegal dumping; coordinate optional recycling services through private haulers where offered.
  • Risk Profile: Even without a formal apartment recycling mandate, properties can still be cited for unsanitary conditions, improper storage, or illegal dumping under local and state solid waste laws.
  • How National Doorstep Helps: We design valet trash & recycling programs that meet or exceed expectations across Jackson and unincorporated Hinds County so your communities are “inspection ready” even as ordinances evolve.
  • Key County Links: Hinds County – Solid Waste · WM – Hinds County Residential Trash & Recycling

Hinds County Cities & Apartment Recycling Mandates

The City of Jackson is the primary jurisdiction in Hinds County with an explicit requirement that all occupied residential and multifamily dwellings participate in the franchised solid waste and recycling system. Other municipalities and unincorporated areas rely on general solid waste, nuisance, and contract requirements rather than a dedicated multifamily recycling mandate, but they still expect clean, well-managed enclosures and compliant waste handling.

City / Area Apartment Recycling Mandate? Notes for Owners & Property Managers
Jackson (City Limits) Yes – Mandatory solid waste & recycling service for multifamily dwellings Under Chapter 38 and Ordinance 2023-04-004-05, all occupied residential and multifamily dwellings must be on the City’s franchised system and receive solid waste and recycling service. Residential charges are billed with water and sewer on the utility bill. Failure to pay can result in a 10% penalty and water shutoff to the premises. Properties must prevent overflow, keep containers in acceptable enclosures, and avoid improper storage or disposal of recyclables and other solid waste.
Key local links: Jackson Code of Ordinances · Jackson Solid Waste Division
Unincorporated Hinds County No dedicated apartment recycling mandate The Residential Garbage & Solid Waste Division manages contracts for curbside residential garbage and, in some cases, recycling service in rural areas. Multifamily communities are typically treated as commercial or special customers and may arrange recycling voluntarily through haulers. Compliance focus is on proper garbage service, prevention of illegal dumping, and nuisance control rather than a specific multifamily recycling ordinance.
Key local links: Hinds County – Residential Garbage & Solid Waste
Other Hinds County Cities (e.g., Byram, Clinton, Raymond, Terry, Utica) No codified multifamily recycling mandate identified Available public information indicates these cities rely on general solid waste and property maintenance codes and local hauler contracts rather than a Jackson-style requirement that all multifamily dwellings be on a franchised recycling system. Apartment communities should still maintain adequate container capacity, clean enclosures, and voluntary recycling programs where possible to minimize nuisance complaints and prepare for future ordinance updates.
Tip: National Doorstep can map your local hauler agreements and recommend a county-consistent valet trash & recycling program that keeps you ready if a formal mandate is adopted later.

Jackson Fines & Penalties Snapshot

  • 10% Late Penalty & Water Shutoff: Under Chapter 38, Section 38-6, residential solid waste and recycling charges appear on the monthly utility bill. No partial payments are allowed. If the bill is not paid when due, the City may assess a 10% penalty and, at its option, discontinue water service to the premises until all delinquent refuse fees are paid in full.
  • Unlawful Storage & Disposal Violations: Chapter 38 prohibits unsightly or unsafe accumulations of solid waste or recyclable materials, placing trash or recyclables in the street or right-of-way, open dumping, burning waste, or placing non-recyclable materials in recycling containers. Each offense can be cited and prosecuted under the City’s general penalty provisions.
  • Each Day Can Be a Separate Offense: As with other code violations, ongoing non-compliance (such as chronic overflow, illegal dumping, or repeated contamination of recycling containers) can be treated as a continuing offense, allowing the municipal court to assess fines for each day a violation persists.
  • State-Level Solid Waste Enforcement: Under Mississippi Code Title 21, Chapter 19 and state solid waste regulations, municipalities and counties have authority to enforce proper garbage collection and address chronic nuisance conditions. In serious cases, this can include civil actions, cost recovery, and additional penalties for improper disposal practices.
  • Risk Management Tip: Build a paper trail: maintain copies of your franchise or hauler agreements, service logs, photos of container areas, and resident education materials. This helps your property manager demonstrate good-faith compliance if the City investigates a complaint or issues a notice of violation.

Jackson Multifamily Solid Waste & Recycling Compliance Checklist

Task Action / Requirement Helpful Links
☑ Confirm Jurisdiction & Property Type Verify that your community is inside Jackson city limits and classified as a multifamily dwelling under Chapter 38 and Ordinance 2023-04-004-05. All occupied residential and multifamily dwellings within city limits must receive franchised solid waste and recycling service. Jackson Code of Ordinances – Chapter 38 · Ordinance 2023-04-004-05
☑ Ensure Service with the Franchised Provider Confirm that your property is actively subscribed to the City’s franchised solid waste provider for trash and recycling service. If you are relying on any unapproved containers or non-franchise haulers, you may be out of compliance. Coordinate with the City and franchised provider to align service levels with resident volume. City of Jackson – Solid Waste Division
☑ Container Sizing, Placement & Enclosures Provide adequate container capacity for both trash and recyclables so containers can be serviced safely without routine overflow. Ensure dumpsters and carts are placed where trucks can safely access them and where residents can reasonably and safely reach them. Maintain enclosures and gates as required, keeping areas clean and free of scattered waste. Jackson Solid Waste – Service Info · MDEQ – Basic Solid Waste Collection Guidance
☑ Utility Billing & Non-Payment Risk Work with ownership and your property manager to monitor utility billing for solid waste and recycling charges. Because these charges appear on the same bill as water and sewer, non-payment can trigger a 10% penalty and water shutoff. Establish internal processes so refuse charges are paid on time and disputes are resolved before service is disrupted. Jackson Code – Section 38-6
☑ Resident Education & House Rules Provide residents with clear, recurring guidance on what can go into recycling containers, how to bag trash, and where to place items. Use move-in packets, email, SMS, door hangers, and signage at enclosures and mail kiosks. Emphasize that residents must use only approved containers and may not dump waste in the street, right-of-way, or other properties. Jackson Solid Waste – Resident Resources
☑ Document Service, Inspections & Issues Keep organized records: service schedules, photos of container areas, contamination notices, bulk pick-up details, and communication logs with residents and the franchised hauler. This documentation supports your property manager if there is a complaint, inspection, or billing dispute. Hinds County – Solid Waste · Mississippi Code – Title 21, Chapter 19

Want a Jackson- and Hinds-ready solid waste & recycling plan? Request a Free Compliance Audit for your Jackson-area property. We’ll review your current setup, right-size containers and service, design a resident-friendly valet trash & recycling program, and prepare the inspector-ready documentation you need to show alignment with the City of Jackson’s Chapter 38 requirements.

Interested in talking about how we can work together? Here's our contact info.

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