What exactly does National Doorstep Pickup provide?
Five night service, Sunday thru Thursday door-to-door trash & recycling collection for multifamily communities — “Every Door. Every Night.®”.
Regional & Property Manager FAQs — National Doorstep Pickup
Learn more about our services, our company, and how to get in touch. Below are common questions from regional and property managers.
How does this improve operations and NOI?
- Cleaner common areas and fewer overflow issues.
- Maintenance reallocated to work orders and preventive tasks.
- Higher resident satisfaction and renewals.
- Ancillary revenue per unit; custom revenue modeling available.
How do you ensure accountability for every pickup?
Our Proof of Pickup® app provides route verification, time stamps, and visual confirmations. Ask for a demo.
What property types are supported?
All major multifamily formats — Garden Style, Urban Mid-Rise, Urban Hi-Rise, Senior Living, Military Housing, and Condominiums.
How often is trash picked up?
Five night service, Sunday thru Thursday — consistent, predictable pickup windows that keep hallways clear and improve the resident experience.
Is recycling included?
Yes. We include doorstep recycling where applicable and align to local ordinances. See our services overview for details.
What does rollout look like?
We handle resident comms, route design, and on-site training. Most communities go live within weeks depending on size and configuration.
What results do similar communities see?
- Cleaner corridors and chutes; fewer sanitation complaints.
- Reduced maintenance time spent on trash-related tasks.
- Improved online reviews and renewals from increased convenience.
- New ancillary revenue line and stronger curb appeal.
How do we get pricing and a model for our portfolio?
Request a custom proposal for per-unit pricing, NOI impact, and rollout timing.
Who do I contact for support or a demo?
Call 844-APT-TRASH or contact our team.
How to Implement Valet Trash Service
- Request Proposal — submit property details at nationaldoorsteppickup.com/valet-trash-contract.
- Custom Modeling — receive NOI impact, service plan, and rollout timeline.
- Resident Communication — National Doorstep Pickup provides resident-facing materials and announcements.
- On-Site Training — staff and technicians trained on collection process and app reporting.
- Go Live — Five night service, Sunday thru Thursday begins with Proof of Pickup® verification.
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Interested in talking about how we can work together? Here's our contact info.
